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Technology trends

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Offsite or 'Hosted' IP PBX

Offsite or ‘hosted’ IP PBX solutions are currently a very popular choice for small businesses who depend on competing with larger businesses for market share. Smaller businesses that operate on a tighter budget are finding that they need an advanced business telecommunications solution in order to stay on top of the dynamic marketplace. Offsite or ‘hosted’ IP PBX systems provide smaller enterprises with the communications tools the larger businesses take for granted.

Offsite IP PBX telephony systems benefit businesses by empowering them with an advanced telecommunications system without having to worry about managing the equipment onsite. Because offsite solutions are fully managed by VoIP providers, smaller enterprises can worry about strategising to exceed company objectives, without the hurdle of a communications setback.

Benefits of Offsite IP PBX Solutions

• Reduction in need for receptionist – Each employee can have an individual phone number.
• Low cost international calls
• Improved customer service with professionally-handled incoming calls
• Full management of technical operations
• No expensive equipment to purchase

The Case for Business SMS

Leading businesses of all sizes are achieving success through utilising SMS messaging services to gain a competitive advantage. Business SMS can be used to streamline business processes, reduce costs, increase revenue and improve customer satisfaction.

Where is Business SMS being used?

• Sales and product marketing
• Customer services and relationship management
• Business process management and internal administration
• Travel and tourism
• Transport and logistics
• Financial Services
• Social Networking

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